Warranty, Shipping & Tolerancing Information

Note that all orders and purchase orders(POs) accepted by MPF Products, Inc. (MPF), including those received via web, facsimile, telephone or mail (USPS or another carrier) will ONLY be processed to the MPF terms and conditions listed herein. Furthermore, MPF terms and conditions supersede any terms and conditions specified on a customer order or PO. Any ‘must be met’ customer specified terms and condition will incur additional charges and must be quoted and agreed to in advance, and on a case by case basis.

Prices & Specifications

Information provided at mpfpi.com is believed to be accurate at the time of publishing. Prices and specifications are subject to change at any time and without prior notice. MPF Products, Inc. reserves the right to make modifications on products for continuous improvement without prior notice.


MPF Products, Inc. warrants its products against workmanship defects and listed performance data for a period of 12 months after receipt and acceptance of said products at the customer site. Liability under this warranty is expressly limited to repair or replacement of items at the discretion of MPF. This warranty does not cover acts of God, misuse of products, or alterations. Under no conditions will MPF be liable for any incurred damages beyond the costs repair or replacement for use of said products.


Customers wishing to return a product must first obtain a “Return Material Authorization” number (RMA) from an MPF Products, Inc. customer service representative. This number must be printed on the outside of the package being returned in order to be received and processed.


Orders are shipped FOB Gray Court, South Carolina. Shipping charges are prepaid and added to invoice. Unless specified otherwise by the customer, all shipments will be made via UPS ground transportation or best way as determined by MPF Products, Inc.

Package Marking

Standard MPF product packaging is marked with the product’s part number. Request for any markings, other than standard product part number requires the generation of a custom part number, which will incur additional handling charges.

Short Shipments

Claims for shipment shortages must be reported within five (5) business days from date of merchandise receipt, otherwise, the shipment will be deemed as complete.

Payment Terms

Payment terms are Net 30-Days with prior credit approval. Credit card orders using VISA, MasterCard, and American Express are also accepted.

Tolerances & Variations

Unless otherwise specified and agreed to in writing by MPF Products, Inc., the products sold herein are manufactured and produced in accordance with MPF Products, Inc. standards and practices.