Frequently Asked Questions About Your Ultra High Vacuum System

Search FAQs

Maintenance of Components and Quality Control

Can I Clean My Viewport with Soap and Water?

Can You Apply Voltage to an Electrical Feedthrough or Connector Before Pumping Your System Down and Achieving a Vacuum Atmosphere?

Do You Have a List of All Your Testing and Quality Control Equipment?

Does MPF Have Quality Control Measures in Place?

How Does MPF Test for Leaks in Our Components?

How is vacuum measured?

What is the helium leak test sniffer method?

Material Science

How are technical ceramics used in electronics?

What does sintered mean in ceramics?

What is the coefficient of thermal expansion of a ceramic, and why does it matter?

What is the thermal conductivity of aluminum nitride used for?

MPF’s Precision High Vacuum Components

Can MPF Mount Feedthroughs and Viewports to Your Assembly?

Does MPF Manufacture Custom Designs?

How do you select a high-voltage feedthrough?

How Does MPF Ensure a Hermetic Seal for Our Feedthroughs?

How Much Standoff Do Our Electric Isolators Allow?

What are common applications for ultra-high vacuum systems?

What are high-vacuum fittings?

What is a fiber optic feedthrough?

What is a hermetic feedthrough connector?

What is a thermocouple feedthrough used for?

What is alumina ceramic?

What is an electrical feedthrough?

What is the difference between an electrical feedthrough and a feedthrough connector?

What is the difference between high vacuum, ultra-high vacuum, and extreme high vacuum?

What is the Voltage on MPF’s Power Feedthroughs?

What is ultra-high vacuum?

What is vacuum deposition coating?

What materials are suitable for ultra-high-vacuum components?

What Optical Coatings Are Available on Our UHV Viewports?

Why is alumina used for electrical insulation in vacuum feedthroughs?

Questions about Checkout and Stripe:

Can I place my order online using my freight collect number?

How do I place an order if I am tax exempt?

I can’t get my credit card to process, how do I place my order?

I placed my order and I am Tax Exempt, but I didn’t upload my Tax Exemption Certificate. I was charged tax, can the sales tax charge be refunded?

I’ve already paid for standard ground shipping, but I will need it shipped over night. Can I change the shipping method?

What if I am in a hurry and cannot wait for an employee to approve my Tax Exemption Certificate?

When I place my order online, is the Order Number the same as the Purchase Order Number?

Shipping and Warranty

Do You Ship Outside the United States?

Does MPF adopt the F.O.B. shipping arrangement?

How Long Until My Order Ships?

What is Your Return Policy?

Other FAQs

How is a vacuum component leak rate quantified?

What does hermetically sealed mean for electronic component packaging?

What outgassing considerations are required for UHV components?

What separates an industrial electrical feedthrough from a standard connector?

When should an engineer choose a floating shield coaxial feedthrough?

Business Resources

Technical Resources